FAQs


How can I connect to the Internert via the LAN?
How can I connect to the Internet Via Wi-Fi?
How can I record TV shows?
How can I operate the remote controller?
What to do when there is no picture?
What to do when there is no sound?
What to do when the remote control doesn't operate?
What to do when I lost internet connection?

How can I connect to the Internert via the LAN?

  1. Connect one end of the Ethernet cable to the IPTV unit and the other end to the LAN router.
  2. Menu -> Network Settings -> Internet Setting -> IP Setting: If the network is connected, it should get the correct IP address and display “Net Status: Connected”
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How can I connect to the Internet Via Wi-Fi?

  1. Plug in the wireless USB dongle to the USB port.
  2. Enter Menu->Network Setting->Internet Setting->Wireless Setting->Search Access Pointer
  3. Select the Wi-Fi name from the list.
  4. Press OK button then input the password.
  5. Enter Menu->Network Setting->Internet Setting->Wireless Setting->IP Situation
  6. If the network is connected, it should get the correct IP address and display “Connect”.
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How can I record TV shows?

  • Step 1: Connect a USB Flash drive to the USP port on Back panel.
  • Step 2: Press the record button to record.
  • Step 3: Press the stop button when you’re done recording.
  • Note: While recording you cannot change the channel until you stop the recording.
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How can I operate the remote controller?

  • POWER: Switch between operation and standby modes.
  • MUTE: Mute audio.
  • COLOR KEY: Accessorial function.
  • NUMERIC KEY (0~9): Enter a channel number or to enter the YouTube menu by pressing the 0 button.
  • FAV: It can be used in the internet radio function.
  • IPTV: Shows the IPTV list.
  • Menu: Activate main menu or exit to live channel.
  • EXIT: Exit Current menu step by step
  • VOL+/VOL-: Change volume.
  • CH+/CH-: Change Program.
  • OK: Confirm the selected operation or display the IPTV list while watching a program.
  • Page: Page up/down Menu.
  • F1/F2/F3: Accessorial function.
  • RECALL: Show the previous channel.
  • USB: Enter USB Menu
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What to do when there is no picture?

  • Make sure you internet speed is above 10Mbps
  • Make sure that the product is on and in operation mode.
  • Make sure that the AV or HDMI cable is firmly connected to the TV.
  • To avoid any Picture Problems, always turn off the IPTV unit before turning off the TV.
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What to do when there is no sound?

  • Check that the AV or HDMI cable is connected correctly.
  • Check the volume levels of the TV set and IPTV unit.
  • Check if the IPTV unit or TV is on mute.
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What to do when the remote control doesn't operate?

  • To control the IPTV unit, the top end of the remote control should point directly towards the receiving part of the product.
  • Remove the reinsert the batteries in the remote control.
  • Replace the batteries in the remote control for new set.
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What to do when I lost internet connection?

  • Make sure you internet speed is above 10Mbps. Check your internet speed.
  • Make sure the Ethernet cable is inserted firmly to the LAN router
  • Make sure the Wi-Fi can work on other devices.
  • Input the WIFI password again.
  • Restart the receiver again.
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